Web Customization Specialist I

Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations, selling over 120 million tickets a year.

The Web Customization Specialist I maintains website files to Ballena standards and manipulates template files to meet client requests. Works closely with the project team to ensure tasks are completed on schedule.  Possesses ability to handle multiple projects concurrently and perform tasks with a high attention to detail.  Displays proficiency in required software.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Edit complex spreadsheets of data utilizing Microsoft Excel, update website index files and use of our in-house customization tools for website creation.
• Create buttons with masking for different levels in 3DS Max. Some 3D Modeling Software in highly preferred. 
• Create UI assets to Ballena Seats3D standards.
• Responsible for completing assigned tasks and determining necessary support needs effectively.
• Navigate complex file structures and ensure organization within project folders and operation files.
• Participate in regular status meetings with project team.
• Effectively communicate project status, feedback, questions, and concerns to team members and project managers.
• Resolve and/or escalate issues to management in a timely fashion.
• Basic manipulation of code in HTML, CSS, JavaScript, PHP and Excel formulas.

KNOWLEDGE & SKILLS

Proven background and experience in the following areas:

Teamwork

• Collaborates and be an active participant in discussions of solutions
• Manages time effectively in order to see a deliverable all the way through and seeks help when needed
• Seeks out learning opportunities internal and external
• Voices ideas within the team and embodies our values and principles
• Seeks out opportunities to learn about the business domain and understands how the work fits into the business use case
• Understands and follows our best practices
• Open to and actively seek feedback
• Learns quickly from mistakes and grows from them. Seeks increasingly challenging problems to solve
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Motivates team to work together in the most efficient manner.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Strong, detail oriented focus with the ability to multi-task and handle multiple projects.
• Ability to work effectively on a team through collaboration and communication.

Education & Training

• Minimum 2+ years of experience with Adobe Creative Studio with a strong emphasis on Adobe Photoshop and Illustrator, and Microsoft Office Suite (Excel).
• Associate degree or equivalent experience in web design, programming, or graphic design.
• Basic knowledge of HTML, CSS, and JavaScript.
• Some experience with 3d modeling software is highly preferred. Please specify any knowledge of 3DS Max, Maya, Blender, ZBrush or other similar program, even if experience is minor.

Compensation: $55,000-65,000
Benefits:

• • Medical/Dental/Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Retirement Benefits
  • Flexible Spending Accounts
  • Paid PTO
  • Flexible Work Schedule