Systems Engineer

Paciolan is seeking an experienced Systems Engineer to join our Technical Services team. In this role, the candidate will design, architect and illustrate Linux/Storage solutions.  The position will involve interaction with both internal and external clients to achieve a high level of customer satisfaction, as well as work to improve and strengthen the current Linux systems infrastructure.  A critical component of the role is the ability to maintain and assess all components necessary for server security and operational management. The successful applicant will possess a strong background in installation, administration, monitoring and triage of Linux and Storage products. 

What the job includes:

• Support our core Linux infrastructure technologies, including Pure Storage SAN disk arrays
• Take ownership in providing systems engineering, technical support, and performance improvements in a high-volume e-commerce environment
• Provide Linux administrative expertise in managing and maintaining multiple Linux servers across several time zones
• Field, review, and resolve day-to-day hardware and software problems; Provide day-to-day maintenance of systems
• Provide recommendations for system changes to management based on internal customer requests and analysis
• Regularly engage in hardware capacity planning activities and maintaining appropriate configuration documentation
• Interface with vendor partners to provide necessary contracted support and technology solutions
• Provide 2^nd level support for Linux and Storage issues – on call coverage required
• Provide operational monitoring and support of operational efforts 

What is required of you:

• BS in Computer Science or equivalent
• 3-5 years experience as a Unix Engineer utilizing Linux server platforms, preferably for a high volume, 24 x 7 ASP, e-commerce environment
• Proficient in the following:
  • Working knowledge of RH/CentOS and Rocky Linux operating systems
  • Unix shell and/or Perl scripting
• Ability to work early hour and weekend work on a rotational basis
• Strong collaborative orientation to encourage and foster sharing of knowledge and experience within the department and with other business groups
• Engineering experience with Linux
• Demonstrated ability to prioritize daily work to simultaneously make progress between client trouble calls and ongoing infrastructure projects
• Good analytical, verbal and written communication skills
• Strong focus on customer service
• In depth experience with server setup and troubleshooting, server monitoring tools, systems administration and performance reporting.
• Demonstrated ability to contribute to an atmosphere of teamwork through collaborative behavior and open communication
• Experience working in an enterprise data center environment
• Familiarity with load balancers, LAN and WAN devices, and general networking knowledge
• Comfortable with juggling multiple high-priority tasks and have a drive to exceed expectations

Skills that are a plus!

• Experience with Storage Area Networks (especially Pure Storage)
• Automation using Ansible
• Experience with Cisco’s UCS and MDS products
• Backup and recovery solutions using Netbackup Enterprise Server
• Experience with the Rocket U2 Universe Database product
• HACMP / Dynamic Logical Partitioning, Storage Area Networks, database technologies, and multi-site disaster recovery solutions
• Experience with RH/CentOS 7 and Rock Linux
• Knowledge of UNIX security
• AWS experience with S3 and EC2