Sales Manager – Kent State

Location: Kent, OH
Department: Sales/Business Development - LEARFIELD Amplify

Compensation: $ - $
Benefits:

  • Medical/Dental/Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Retirement Benefits
  • Flexible Spending Accounts
  • Paid PTO
  • Flexible Work Schedule

Founded in 2011 on the people principles of Character, Capacity and Commitment, LEARFIELD Amplify represents nearly 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, LEARFIELD Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.

LEARFIELD Amplify is a local, dedicated entity representing the University. In complete collaboration with the university, this team is committed through first class professionalism to building top notch customer sales and service relationships extending the affinity of the University’s brand to fans, donors, alumni, businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. As the exclusive outbound arm for the University, the ticket sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with the outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community. 

LEARFIELD Amplify is actively seeking a Manager, Ticket Sales at Kent State University to work for the ticket sales team. The Manager, Ticket Sales will be primarily responsible for selling various ticket packages and assisting in the overall sales management of the property. The expectation is this person will be a team leader in outside sales and be responsible for prospecting, setting appointments and closing B2B sales. The Sales Manager will also be heavily involved in other selling activities related to season tickets, partial plans, group tickets, customer service and other ticket products created in the future. The person in this position will also be responsible for developing and implementing a ticket sales strategy designed to meet or exceed the annual sales goals set forth by senior management.


Responsibilities:

  • Provide overall leadership for season ticket retention, new ticket sales and service initiatives
  • Sell season tickets, corporate packages, partial plans, group tickets, and other ticket products
  • Prepare and manage an annual ticket sales business plan and budget in concert with appropriate staff and senior management that encompasses the sales and retention of all of our various ticket buying customers
  • Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
  • Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensures that we maintain proper sales pacing to meet the goals set forth
  • Work with members of senior management team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and party suite rentals
  • Work closely with university athletic department marketing staff on ticket sales promotions as it relates to driving ticket sales revenue
  • Call current and past customers and cold-call new sales leads to generate sales
  • Work all home games, performing various ticket sales and service duties throughout the game
  • Build relationships to provide repeat business and excellent customer service
  • Achieve and exceed weekly, monthly and annual sales goals established by management
  • Act proactively to create opportunities for new business with existing customers

Qualifications

  • Bachelor’s Degree in Sports Administration or business field
  • Minimum of three (3) years experience working in sales with collegiate and/or professional sports team
  • Superior communication skills, collaborative with strong leadership and interpersonal skills
  • Results oriented leader with proven ability to motivate people and maximize revenue production
  • Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams
  • Must be enthusiastic, creative and able to think both strategically and tactically
  • Ability to work in a dynamic, high paced environment
  • Ability to handle multiple tasks at one time
  • Highest level of personal and professional integrity and ethics
  • Strong customer service skills
  • Demonstrated proficiency in Microsoft Office Suite
  • Experience working with Paciolan and Ticketmaster/Archtics ticketing systems preferred
  • Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Dialsource (Conquer), Outreach etc
  • Willingness and ability to work long hours, including holidays and weekends as required

 

LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; campus-wide business and sponsorship development; and venue technology systems.

Our people-friendly culture is a hallmark of our style and approach to business and is rooted in values demonstrating intentional and active care for other people. The company and its employees strive each day to live by the company's value statement: “build the team, grow the company, have fun, love and serve others.” 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

#35601183