Project Manager, Mobile Apps

Location: Syracuse, NY 13202
Department: Client/Partnership Services

Compensation: $ - $
Benefits:

  • Medical/Dental/Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Retirement Benefits
  • Flexible Spending Accounts
  • Paid PTO
  • Flexible Work Schedule

About SIDEARM Sports

The team at SIDEARM provides the technology platform that powers the official websites, mobile apps, statistical integration, live audio and video streaming, and e-commerce platforms of more than 1,500 collegiate athletic partners across the nation. 

We’re a passionate mix of technologists, creatives, and strategists that care deeply about the products we create, and the people we create them for.  We stand at the intersection of sports and technology, and are constantly innovating and evolving our products to deeply integrate the industries and provide exceptional products for our partners and their fans.   Our team embraces a casual and collaborative work environment that moves at a rapid pace, where all team members are deeply involved in the success of our products and services. 

We’re fortunate enough to be trusted by some of the biggest brands in the industry, including 300 NCAA Division I programs, and over 55 of the 65 Power 5 athletic departments.  We are proud that the work we do is experienced by millions of sports fans each year.  

We are actively accepting applications for a Project Manager to join the SIDEARM team. 

In this role, a successful candidate will focus on working directly with SIDEARM clients, both current and new, to guide them through the process of launching their mobile apps while working hand-in-hand internally with our Sales and Development departments to execute the client’s mobile apps project.  You will be assigned specific clients to manage from start to finish, making sure each step is executed successfully.  You will be the client’s direct point of contact throughout the entire process leading up to launch. 

 

Responsibilities:

  • Work directly with clients, both current and new, guiding them through their app process, while working together internally with our Sales, Design and Development teams to execute the client’s predetermined timeline.
  • Oversee long-term transition process to upgrade app clients to fully redesigned native app.
  • Collaborate with our Quality Assurance team to manage the mobile app testing process prior to each app launch.
  • Assist the SIDEARM Support team with post launch mobile app updates. 
  • Serve as a primary contact and manage upgrades for Mobile App integration partners (Paciolan, Ticketmaster, Cue Audio, FanMaker, VenueNext) for new integrations and SDK updates. 
  • Ability to manage workflow in two-week sprint cycles.
  • Manage Airship push notification integration for apps post launch.
  • Review current process workflow and identify and execute improvements to accelerate team efficiency.
  • Maintain accurate and updated process documentation.
  • Create weekly reports to distribute to Senior level staff. 
  • Create quarterly mobile app newsletter to be distributed to all clients.
  • Flexibility to work outside of normal business hours, including nights and weekends.

 

Our Ideal candidate:

You are organized. There will be several competing priorities. You understand how to prioritize tasks to meet deadlines. Our ideal candidate has the ability to organize their work and efficiently manage their time.

You are self-assured.  Our ideal candidate has self-confidence in their decision-making process and the confidence to manage projects directly with clients.

You are versatile. With more than 1,600 partners, every day is a new opportunity to experience and grow as a valuable team member. Our ideal candidate is agile, looking for a challenge, and has the ability to multitask.

You are a communicator. You will be communicating with hundreds of partners yearly and demonstrate strong verbal and written communication skills. You need to be able to effectively communicate the scope of a project with clients and team members in a clear and understandable manner.

You are a teacher.  We are a client-focused organization that is constantly evolving our products and services.  You will help guide clients through complex and technical web accessibility issues. 

You are a team player.  Our ideal candidate is self-motivated but has the ability to work collaboratively with internal departments to ensure on-time delivery of client needs.

 

Minimum Requirements  

  • Bachelor’s degree and a minimum of 2 years of Project Management experience
  • Proven experience with Jira, Podio, Outlook, Microsoft Excel, Word and PowerPoint
  • Familiarity with Project management trends and sound execution practices. Experience with SCRUM or Agile is a plus.
  • Experience working directly with clients via phone, email, and web-conferencing
  • Strong written and verbal communication skills
  • Experience performing Quality Control testing
  • A team-player with a collaborative mindset
  • Passionate about customer service and putting the client first
  • Ability to communicate effectively with diverse groups
  • Proven track record of promoting diversity and fostering an inclusive work environment

Pay Transparency

The approximate base pay range for this position is $55,000 to $60,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.


 

LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.

Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make LEARFIELD an exciting place to work.

 

Our Mission

Powering the connection of fans to the brands and experiences they love.

Our Core Values

Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun

 

LEARFIELD offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

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