Manager, Ticket Sales – Stephen F Austin State University

Location: Nacogdoches, TX 75962
Department: Sales/Business Development - LEARFIELD Amplify

Compensation: $ - $
Benefits:

  • Medical/Dental/Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Retirement Benefits
  • Flexible Spending Accounts
  • Paid PTO
  • Flexible Work Schedule

Founded in 2011 on the people principles of Character, Capacity and Commitment, LEARFIELD Amplify represents nearly 50 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, LEARFIELD Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.

LEARFIELD Amplify is a local, dedicated entity representing the University. In complete collaboration with the University, this team is committed through first class professionalism to building top notch customer sales and service relationships extending the affinity of the University’s brand to fans, donors, alumni, businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. As the exclusive outbound arm for the University, the ticket sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with the outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community.

LEARFIELD Amplify is actively seeking a Manager, Ticket Sales to work for Stephen F Austin State University ticket sales team.  The Manager, Ticket Sales is responsible for training, mentoring, motivating and coaching the ticket sales staff. The person in this position will be responsible for developing and implementing a ticket sales initiative designed to meet or exceed the annual sales goals set forth by senior management. The Manager, Ticket Sales will oversee the sales and service activities related to season tickets, partial plans, group tickets, customer service and other ticket products created in the future. The Manager, Ticket Sales will be responsible for implementing effective systems to monitor the professional development and sales production of each member of the sales staff and the achievement of reaching or exceeding the overall sales goals set forth for each season.


Responsibilities 

  • Sell season, partial, group and single game inventory for all ticketed sports.
  • Heavy focus on outside sales and will be responsible for prospecting for leads, setting appointments and closing B2B sales.
  • Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
  • Achieve and exceed weekly, monthly and annual sales goals established by management
  • Assist GM with administrative (ticket office, marketing, development and multimedia) relationship building
  • Act proactively to create opportunities for new business with existing customers
  • Provide superior customer service to clients throughout the season
  • Miscellaneous duties as assigned by General Manager

Qualifications 

  • Bachelor’s Degree in Sports Administration or business field
  • Minimum of one (1) year experience working in sales with collegiate and/or professional sports team
  • Superior communication skills, collaborative with strong leadership and interpersonal skills
  • Results oriented leader with proven ability to motivate people and maximize revenue production
  • Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams
  • Must be enthusiastic, creative and able to think both strategically and tactically
  • Ability to work in a dynamic, high paced environment
  • Highest level of personal and professional integrity and ethics
  • Strong customer service skills
  • Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
  • Experience working with CRM systems such as ACT, Dialsource (Conquer), Outreach, Salesforce.com, Microsoft CRM, etc.
  • Willingness and ability to work long hours, including holidays and weekends as required

 


 

LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.

Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make LEARFIELD an exciting place to work.

 

Our Mission

Powering the connection of fans to the brands and experiences they love.

Our Core Values

Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun

 

LEARFIELD offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

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