Fanbase Product Coordinator

Location: Plano, TX
Department: Software/Product Development

LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. The LEARFIELD suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; campus-wide business and sponsorship development; and venue technology systems.

Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Since 2008, it has served as title sponsor for the acclaimed LEARFIELD Directors’ Cup, supporting athletic departments across all divisions.

Our people-friendly culture is a hallmark of our style and approach to business and is rooted in values demonstrating intentional and active care for other people. The company and its employees strive each day to live by the company's value statement: “build the team, grow the company, have fun, love and serve others.” 

Fanbase is Learfield’s data and analytics platform that powers our strategic fan insights across the enterprise, leveraging cutting-edge analytics to unlock the next wave of growth in college sports. By aggregating data across ticketing, sponsorship, digital and social channels, commerce, and more, Fanbase helps Learfield and our school partners to better understand how fans engage with college athletics. Fanbase allows our teams and partners to realize stronger marketing efficiency and effectiveness, as well as to increase commercial opportunities through ticket / merchandise sales, development funding, etc.

In the Fanbase Product Coordinator role, you will serve as a versatile, but integral part of the Fanbase Product  team, helping to organize and track deliverables across multiple functions of the team. Additionally, you will work across multiple teams within the corporate strategy group in order to coordinate development efforts.

You will report to the Lead Product Analyst. The Fanbase team is part of Learfield’s corporate strategy group and is overseen by the Senior VP of Corporate Strategy & Development and Managing Director of Fanbase.  You will also work closely with the Product Manager of Fanbase, and the centralized Data, Insights, & Analytics team, as well as other executive leaders across our company.

Responsibilities

  • Manage all trackers, shared documents, and timelines for front end team
  • Manage weekly product scorecard and KPIs
  • Coordinate executive reporting and report distribution efforts
  • Work closely with Agile Delivery Manager and Client Success teams on task assignment and organization
  • Coordinate team wide efforts on numerous projects
  • Document processes across data modeling, warehousing, and reporting solutions
  • Help non-technical teams clarify concerns and/or questions
  • Facilitate communication between Fanbase product team and stakeholders
  • Take requirements for new features and/or reports within Fanbase
  • Perform requirements and tasks during sprints focused on product enhancements

 

Qualifications

  • At least one year experience in related working field or similar responsibilities
  • Strong desire to learn about intersection of analytics and sports
  • Experience in sports / media / entertainment and/or sponsorship is a plus, but not required
  • Familiarity with SQL, Tableau and/or data warehousing a plus, but not required
  • Familiarity and comfort utilizing data-driven software products
  • Must possess a high level of integrity and honesty
  • Ability to establish a deep understanding of clients concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
  • Ability to operate effectively and autonomously across multiple teams in situations of ambiguity, with high-level direction
  • Strong commitment to building a learning culture that benefits yourself and your colleagues
  • Manage time effectively and orchestrate multiple tasks simultaneously

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

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